If you cancel your registration, your registration fee (less a $25.00 processing fee) will be refunded if notice of cancellation is received at least two weeks before the event. To notify us of your cancellation, email  info@wvbg.org or call 304-322-2093.

Event Refund Policy

Event Tickets are Non-Refundable.

Donation Refund Policy

If you have made an error in making your donation or change your mind about contributing to West Virginia Botanic Garden (“WVBG”), we will honor your request for a refund made within 15 business days of your donation. To request a refund, call 304-322-2093. Refunds are returned using the original method of payment, except cash donations which will be returned via check. If you made your donation by credit card, your refund will be credited to that same credit card.

PRIVACY POLICY

Thank you for visiting our website. West Virginia Botanic Garden (WVBG) is committed to protecting and safeguarding your privacy on the Internet. All information collected at this site will be kept strictly confidential and will not be sold, reused, rented, loaned or otherwise disclosed. Any information you give to WVBG will be held with the utmost care, a more detailed explanation about how we safeguard your personal information is described below. If you have any questions, please do not hesitate to contact us.

Information collected on the website and how we use it:

West Virginia Botanic Garden respects and protects your privacy. WVBG will never sell or rent your personal information to other individuals or companies. When you make a donation, your name will be included in WVBG newsletters and other publications. If you do not wish to share your name, or you choose to make your donation anonymously, WVBG will not publish your name.

When you create an account with WVBG you will receive an acknowledgment of your donation for your records, and occasional email and postal delivery updates. If you do not wish to hear from us, simply unsubscribe from the Constant Contact emails or contact us directly.

We take steps to make all information received from you online as secure as reasonably possible against unauthorized access and use.

Links to other sites:

Our website may contain links to other websites. West Virginia Botanic Garden has no control over the privacy practices or the content of such websites. We recommend you carefully read the privacy policies of each site you visit.

Your acceptance of our privacy practices:

By using this website, you signify your acceptance of our Privacy Statement, and you adhere to the terms and conditions posted on the website. WVBG periodically reviews and updates our policy for communicating with you via occasional email updates. We will post any updates about that policy on our website.

Paying by credit card

Using credit cards at WVBG.org is safe. WVBG only uses processing solutions that are in compliance with the Payment Cardholder Information Data Security Standard, PCI-DSS, to protect your information.  See PCI Security Standards.  Credit cards are transferred in an encrypted form using Secure Socket Layer (SSL) 128-bit encryption. Credit card information is then stored at a highly-secured location which meets all Visa, MasterCard, American Express and Discover standards for security. All credit card numbers are encrypted at both the database and individual transaction level. Your complete credit card number is never accessible to anyone once you hit the submit button on our site.  Your information is safe with us.

Paying by ACH

Paying using the Accredited Clearing House(ACH), VeriCheck securely and safely collects payment from bank accounts via information collected from you over a secure network.  This is offered to our members and supporters as an alternative to credit card payments.